SwitchBot S10
Idéal pour : Idéal pour un logement disposant d’un emplacement adapté au raccordement d’eau, à condition d’accepter une fiabilité inégale.
En bref : Les avis Reddit sont très partagés : la station raccordée à l’eau constitue le principal atout du SwitchBot S10, mais les performances de nettoyage et la fiabilité suscitent de nombreuses critiques. Le SAV et l’application se sont améliorés pour certains utilisateurs, tandis que d’autres rapportent des délais importants et des réparations infructueuses.
Au-delà de ce modèle, la marque SwitchBot (toutes gammes) recueille 41 % d'avis positifs sur 46 utilisateurs Reddit. Ce signal marque ne compte pas dans la note du modèle ci-dessus.
Points forts
Station complète
8 3
« Primarily, the water exchange station made it most appealing. » Voir l’avis
« Mopping is next level and the plumbed water station is brilliant! » Voir l’avis
« My favourite thing is that it has a water station. » Voir l’avis
Lavage efficace
5 2
« Mopping is next level and the plumbed water station is brilliant! » Voir l’avis
« I got the S10 from Kickstarter and it's the best cleaning robot I ever had. » Voir l’avis
« From what I understand, it is constantly cleaning its mop as it goes, making it ideal for this scenario. » Voir l’avis
Application intuitive
3 2
« I’m using the switchbot mqtt integration and it works well. » Voir l’avis
« Another time I noticed a firmware bug and notified switchbot through the "Feedback" section of the app. » Voir l’avis
« Switchbot app sucked at release but they quickly improved it and even responded & added a suggestion of mine. » Voir l’avis
Points faibles
SAV décevant
2 6
« The help center arranged to ship it for “repair” and after a few weeks it was returned to us. » Voir l’avis
« I tried reaching out to SwitchBot support, but they took 8 days to reply. » Voir l’avis
« Had so many problems for mine, ended up given up with it and now waiting on a refund! » Voir l’avis
Aspiration perfectible
1 2
« The robot itself is terrible at vacuuming and even worse at mopping. » Voir l’avis
« I had such high hopes for that particular model. » Voir l’avis
| Critère | Note /10 | Ce qu'en dit le consensus |
|---|---|---|
| SAV | 2.5 | Les avis oscillent entre assistance rapide et efficace, délais très longs et réparations répétées. |
| Prix | 4.4 | Le rapport qualité-prix paraît intéressant en forte promotion, mais mauvais lorsque les problèmes s’accumulent. |
| Aspiration | 2.6 | Malgré quelques retours satisfaits, de nombreux utilisateurs Reddit jugent l’aspiration insuffisante. |
| Station | 7.5 | Le raccordement automatique à l’eau est très apprécié, malgré des signalements de pannes, condensation, odeurs et moisissure. |
| Lavage | 6.4 | Le rouleau convainc certains utilisateurs, mais d’autres critiquent son efficacité, son entretien et les odeurs. |
| Autonomie | 0.0 | Les rares retours concernent surtout des appareils livrés hors service et des suspicions de batterie défectueuse. |
| Application | 5.2 | L’application s’est améliorée, mais Matter et l’intégration domotique restent limités ou complexes. |
| Navigation | 0.0 | Un utilisateur signale d’importantes difficultés à franchir les seuils. |
Avis Reddit
19 avis analysés · Positifs 9 Neutres 3 Négatifs 6
avis pertinents ·
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amandainpdx 🇬🇧🌐
7 commentaires analysés
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FarConcern2308 🇬🇧
2 commentaires analysés
r/RobotVacuums · Is the Switchbot S10 not a reliable product? The extensive poor reviews here seem to indicate so. A pity, given the sale and cutting edge mopping + integrated docking tech. Having owned an iRobot s9 for years, we appreciated the vacuuming power until an update changed the way it operated. After several tech reviews from people we’ve followed for years gave the Switchbot glowing reviews, we decided to get it. Primarily, the water exchange station made it most appealing. That is where the positive review begins and ends. The robot itself is terrible at vacuuming and even worse at mopping. After only a few months, error after error plagued the robot. The help center arranged to ship it for “repair” and after a few weeks it was returned to us. Now it operates even worse than before. While I admit that the water exchange station is a great idea, it does not help the robot perform the actual vacuuming and mopping it should be doing. If I could return it, I would. Glad we kept the iRobot because at least it vacuumed really well, just got stuck a lot. Any robot in the future will be intensely tested the first week and if any doubt remains, will be returned immediately (which is what we should have done with this) Someone’s review in Amazon. Yikes.
r/RobotVacuums · Is the Switchbot S10 not a reliable product? The extensive poor reviews here seem to indicate so. A pity, given the sale and cutting edge mopping + integrated docking tech. I always thought the switchbot was about 200-400 USD until I decided to check Amazon reviews.
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CountRock 🇬🇧
2 commentaires analysés
r/homeassistant · What's the best robot vacuum for home currently? Switchbot hopefully enhanced their Matter support soon. We love our S10. Mopping is next level and the plumbed water station is brilliant!
r/homeassistant · What's the best robot vacuum for home currently? I have their Matter Hub. Currently it only has an option for On and Off. Which starts whole house cleaning or returns to the dock.
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PiccoloOtherwise7755 🇬🇧
3 commentaires analysés
r/homeassistant · What's the best robot vacuum for home currently? I like my switchbot s10. My favourite thing is that it has a water station. So it fills and empties itself. I’m using the switchbot mqtt integration and it works well.
r/TrySwitchBot · Looking for some positive reviews I bought the s10 and it works great. Big fan of the water station. And the newest firmware lets you do another floor without the water station. I’m using mine with switchbot 2 mqtt and it works great. No issues
r/homeassistant · What's the best robot vacuum for home currently? I think that you need to use the switchbot hub to use matter through. And I’m not sure if the hub is local to the s10 or if it also uses the api? And if it uses the api I doubt there is any benefit over the mqtt integration.
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Worth_Performer7357 🇬🇧
1 commentaire analysé
r/TrySwitchBot · Looking for some positive reviews People will only post complaints so it's natural you find mainly those threads. I got the S10 from Kickstarter and it's the best cleaning robot I ever had. And I tried Dreame L10s and Roborock s8 pro ultra. The S10 is miles better and really cleans the floor while the others basically drive the dirt through your whole appartment and you need to clean their station a lot which gets really nasty. My experiences with customer support were flawless, unlike dreame and Roborock where I eventually in both cases had to get a lawyer involved in order to get a full refund cause both turned out to not function properly. Switchbots support was always kind, fast responding and helped me perfectly. My auto empty station had a little problem and they sent me a new one without hesitation. The replacement station unfortunately had a problem too but they did not hesitate and sent me another one. Another time I noticed a firmware bug and notified switchbot through the "Feedback" section of the app. They forwarded this to the software devs and not even 2 weeks later the bug was fixed in the next firmware update. I'm 100% happy with Switchbot.
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DIYnivor 🇬🇧
1 commentaire analysé
r/RobotVacuums · recommendations for self emptying + object avoidance and preferably quiet robot? I'm very happy with my switchbot s10. I change the bag once every couple of months
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MechanizedGander 🇬🇧
1 commentaire analysé
r/RobotVacuums · Is the Switchbot S10 not a reliable product? The extensive poor reviews here seem to indicate so. A pity, given the sale and cutting edge mopping + integrated docking tech. The first S10 I had stopped working. I tried reaching out to SwitchBot support, but they took 8 days to reply. Fortunately, I was still within the return period for Amazon and returned it. I purchased a second one. It's been about 3 months and it seems to work well. I've previously had a iRobot for many years. We'll see how the S10 holds up.
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Maitland1988 🇬🇧
1 commentaire analysé
r/RobotVacuums · Is the Switchbot S10 not a reliable product? The extensive poor reviews here seem to indicate so. A pity, given the sale and cutting edge mopping + integrated docking tech. Had so many problems for mine, ended up given up with it and now waiting on a refund!
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iamhereunderprotest 🇬🇧
1 commentaire analysé
r/RobotVacuums · Is the Switchbot S10 not a reliable product? The extensive poor reviews here seem to indicate so. A pity, given the sale and cutting edge mopping + integrated docking tech. Yup. Not a great look. Not just the product, but the customer service too. It’s a fine concept. Just not well executed. I think it’s reasonable to expect extremely expensive items to work well, with typical expected usage.
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Stinobook 🇬🇧
1 commentaire analysé
r/homeassistant · thoughts on Dreame X50 Master? I've had a deebot x1 omni or whatever it was called, switchbot s10 and now ordered this one.. Switchbot app sucked at release but they quickly improved it and even responded & added a suggestion of mine. deebot one was my first one and I thought the app was okay. curious to find out about the dreame one now :) Deebot had a wheel motor die => they didnt find a replacement => got a refund Switchbot => out of the 14ish months of owning it in total, it was in their repair center for 5 of them (and defect waiting for another repair for a long time as well).. I just requested a refund since I was sick of having to send it back each time and not have a usable robot. also their support has gotten so slow to respond lately (it wasn't like this at the start) (3d-2w to respond.. when they finally decide you can send it back they ask you to confirm the address and then you need to wait another 3d-2w until you finally get the tracking info..)
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AccomplishedLeave506 🇬🇧
1 commentaire analysé
r/TrySwitchBot · Living with my S10 Mine arrived dead. Apparently they're sending a new battery, but that was a week ago and I haven't heard anything since. Pretty sure it's not the battery, but we'll see. Not impressed so far.
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Billionth_NewAccount 🇬🇧
1 commentaire analysé
r/RobotVacuums · Best prime day roller mop <$900 - E25/28 vs T80 vs M14 update: for now I will pull the trigger on the S10 for 360 (Including the water tanks on amazon, so addl 70 off) and we will see if that is good enough. if not I'll probably hold out for the tech to mature a bit.
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Certain_Ad_589 🇬🇧
3 commentaires analysés
r/RobotVacuums · Prime Day Deals Yeah, will avoid. Just seems mad how expensive the other plumbed options are either by default or once you add the kit
r/RobotVacuums · Prime Day Deals It is, it's a shame the plumbing kit adds so much to the price! Really makes the switchbot s10 which has the kit 'included' for £319 seem like mad good value!
r/RobotVacuums · Prime Day Deals The S10 has been pretty cheap here before now (£379), but it seems like things have moved on a little since it's release
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Worried-Frosting1483 🇬🇧
1 commentaire analysé
r/RobotVacuums · Is a robot vacuum/mop feasible for cleaning wet pigeon droppings & long hair in a tiny, empty 4×4 m room? Ah, this is why i made this post. In hopes that someone like you would turn up. Been eyeing the Switchbot S10, as it features a roller mop, rather than mop pads, and it also drains the dirty water into the sewer, gets fresh water from mains. But, not sure if it has mop only feature. If not, I can surely find a way to hack it, so that it thinks it is vacuuming, while in actuality, it isnt, so it wont smear poop everywhere. From what I understand, it is constantly cleaning its mop as it goes, making it ideal for this scenario. Saw a test where someone let ketchup dry on floor and the switchbot went over it, and it cleaned it no issue, and the roller mop was spotless clean when the guy looked at it. If it can do it with ketchup, it might do it with poops as well. Moreover, the fact that the switchbot dries its mop after use, will help immensely to avoid smell and bacteria buildup. Will likely give it a try, see how it goes. And if I see that it won't work as a pigeon coop cleaner, i'll just have it roam my house just like usual. Thank you a lot for your insight! I really appreciate it when someone like you comes along, and shares information.
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Sensitive-Birthday33 🇬🇧
1 commentaire analysé
r/RobotVacuums · Is the Switchbot S10 not a reliable product? The extensive poor reviews here seem to indicate so. A pity, given the sale and cutting edge mopping + integrated docking tech. I’ve had mine 1 year on July 5 officially. I haven’t had any major problems. I just replaced the water tank and gutter for the first time not out of necessity but out of precaution. I do thoroughly clean out the inside of the S10 about once every month or two. It can be a pain especially around the roller mop area. I use the included brush cleaner and slide the side of a microfiber cloth in there and it’s not too bad. I also have been cleaning the roller mop with bleach spray after every use and turn off the roller mop blower which runs for hours and isn’t that effective at preventing it from getting a stinky mildew smell. Overall, I’m happy with it and enjoy having it directly hooked up to my plumbing in our guest bathroom underneath our floating vanity. If I didn’t happen to have that perfect spot for it I might be a little less excited about it. Would I buy another one next time? I will strongly consider it. The roller mop in combination with it draining directly into your plumbing is a game changer in my opinion.
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InterestingPaper4598 🇬🇧
1 commentaire analysé
r/RobotVacuums · Is the Switchbot S10 not a reliable product? The extensive poor reviews here seem to indicate so. A pity, given the sale and cutting edge mopping + integrated docking tech. I bought an s10 shortly after release - worst tech purchase ever. The only reason I got my money back was that Vat was (illegally) missing from the invoice I asked for.
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burke484 🇬🇧
1 commentaire analysé
r/homeassistant · What's your TOP PICK for the best Robot Vacuum Mop today? I have the Switchbot S10. In a really really round about way you can get it into HA but it isn't great. As far as the actual unit it does great! I got it open box on Ebay for \~400. However, if I were to do it again and money was no object I would get the dream x40. Vacuum wars on Youtube has been my guide for the past 3 robot vacuums minus this switchbot one.
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laparadelinux 🇬🇧
1 commentaire analysé
r/TrySwitchBot · Looking for some positive reviews S10 has a major design flaw on the empty station. My empty station does not work; I notice the dying builds up a lot of mold inside the station. It is humid due to condensation, stinks, and is generally messy. I ordered the s10 when it came out, and I regret it.
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BananaSacks 🇬🇧
1 commentaire analysé
r/TrySwitchBot · Switchbot S10 Review - The Verge Just throwing it out there - I've had the S10 for going on two weeks now and my K10+ arrived 6 days ago. I bought the black Friday special (or some special) and from the get-go, they worked with me, they even set up special payment arrangements for myself due to a limitation with how I wanted to pay. Then when I got the S10 I had a comms issue with the water tank on day 2 - I immediately got someone in live chat, who realized she needed to escalate, created a ticket for me, asked me to submit one through the app and reference her reference number. This immediately got a reply noting that they were including the Dev team. In between then and waiting for a Dev update - it looks like the reset, after re-pair they had me do ended up working and I didn't need Dev after all. Going on 1.5weeks and no further issues. Granted, I didn't need any replacements/parts, but so far they've been impeccable in terms of customer service for me. From pre-sales, to purchase, to after-receipt - I'd give every person I've spoken to/with a 5star review.
Aucun avis pour ce filtre.
Souvent comparé à
Questions fréquentes
Le SwitchBot S10 aspire-t-il bien ?
Le consensus Reddit est plutôt négatif sur l’aspiration. Quelques utilisateurs le trouvent satisfaisant, mais plusieurs signalent des performances insuffisantes ou décevantes.
Le lavage du SwitchBot S10 est-il efficace ?
Les avis Reddit divergent fortement : certains jugent le rouleau très efficace, tandis que d’autres trouvent le lavage médiocre. Des utilisateurs mentionnent aussi un entretien contraignant et des odeurs de moisissure autour du rouleau.
La station raccordée à l’eau vaut-elle le coup ?
Les utilisateurs Reddit apprécient surtout le remplissage et l’évacuation automatiques, qui limitent les manipulations. Toutefois, certains rapportent de la condensation, des odeurs, de la moisissure ou des pannes de la station de vidage.
Le SAV SwitchBot est-il fiable ?
Les expériences Reddit sont très contrastées. Certains obtiennent des réponses rapides et des remplacements sans difficulté, tandis que d’autres évoquent de longs délais, des réparations répétées et un appareil longtemps inutilisable.
For the last 2 years, before CES, I've had zooms with engineers, Product managers and reps from most of the major vac companies, so i can tell you exactly why they focused on those features. Thresholds are a major complaint they get. But there's a nice side benefit to the lifting chassis- downward pressure on the mops. The biggest decision factor people use when buying? Suction power. That's why numbers skyrocketed. I would also like to see more R&D models, but the S10 was disappointing, and i LOVE switchbots. I think the future is 3i's model. people are renters, tapping into the water is intimidating. Remember, most of the cleaning in households is still done by women. Disagree on the killer features... here's what I see that I want more of. More effective, less sexy sweeps. I was fascinated when Roborock changed the design of theirs, but the ones that work? Giant, three armed sweeps in constant contact w the ground. The more, the better. The most effective is the 3i S10, where they move in opposite directions. The Eufy e25/28 has them too, but those models suck for other reasons. Ditching dual rollers. Everything gets caught in them. The new Roborock tapered rollers are great becuase big debris can get through, and things don't get caught. Also... i call BS on the mop testing. Rollers are fine, they're better than spinning mops, but for reasons I can't explain, a vibrating mop pad is still the most effective for actually lifting stains from tile. It may not be the cleanest (I buy that rollers are more "sterile" but vibrating mops do a better job.
ok, don't get the S10. i wanted it to be fantastic, because I love Switchbot, but it wasn't. Same for Eufy e25 I think there are better options for you. Here's what I recommend. [https://www.reddit.com/r/RobotVacuums/comments/1lr2zgt/prime\_day\_recommendations\_by\_price\_band\_these\_are/](https://www.reddit.com/r/RobotVacuums/comments/1lr2zgt/prime_day_recommendations_by_price_band_these_are/)
Nope, don't do it. I had such high hopes for that particular model. The S10, because I loved the K10 plus. Though the r&d portion worked fine, as a robot, It was terrible. It really struggled. Again, I know you think you want a roller, but I don't think you want a roller. I think you want twin mop heads.
Switchbot is focused on their "whole home robot" approach which I find VERY exciting. The notion that the robots will have multiple purposes. They're going to update the s10 universe this year, as well. But, again, the S10 itself had real issues w thresholds and didn't fulfill the promise it showed.
It's the S8 MaxV Ultra R&D (rinse and drain). [https://amzn.to/4l2kfdQ](https://amzn.to/4l2kfdQ) It looks like, in the US, it's on a pretty dramatic sale for the next 4 hours (and I can confirm it is not going to be on sale for Prime Day). The only other R&D model I've tested is the Switchbot S10, which I was very excited about, but wasn't great. The R&D part was fine, but the robot just didn't perform well, IMO.
Wow. You found a true error on my review. I had pulled that higher suction from somewhere, but you appear to be right and I'll need to correct the review. So... Your concerns are understandable but don't manifest in reality. Some. Models need to be refilled more often (narwal), some less (roborock) and some not at all (switchbot S10, roborock r&d, 3i S10). All are good at not washing the carpet.
yea, but don't get it. it doesn't work well. (s10)