Roborock Qrevo Master

Roborock Qrevo Master, packshot

En bref : Robot offrant nettoyage correct avec caméra RGB intéressante, mais entravé par défaillances initiales (envoi incomplet), navigation obstacle imparfaite, et surtout service client critiqué pour être inefficace en cas de problème couvert par garantie.

Note de consensus

2.1/10

#34 sur 42 · Aspirateurs robots

selon Reddit

Score de sentiment38 % positifs
5
2
6

Au-delà de ce modèle, la marque Roborock (toutes gammes) recueille 59 % d'avis positifs sur 383 utilisateurs Reddit. Ce signal marque ne compte pas dans la note du modèle ci-dessus.

Points forts

  • Caméra RGB pour surveillance animaux fonctionne bien et offre tranquilité esprit

Points faibles

  • Service client Roborock atrocious et inefficace pour garantie
  • Navigation obstacle imparfaite, surtout obstacle avoidance faible
  • Problèmes d'enchevêtrement cheveux fréquents nécessitant intervention
  • Performance décevante sur tapis comparée à alternatives
  • Défaillances initiales d'envoi (pièces manquantes) sans solution rapide
CritèreNote /10Ce qu'en dit le consensus
SAV0.0Service client Roborock extrêmement décevant et inefficace, évité par utilisateurs pour problèmes garantie.
navigation1.7Navigation correcte mais obstacle avoidance faible, robot enchevêtre avec petits objets et réagit mal aux obstacles mineurs.
aspiration3.8Performance mitigée avec rouleau brosse, gestion des cheveux problématique, performance insuffisante sur tapis.
prix0.0Prix premium non justifié par performance, différence 300 euros versus Qrevo S disproportionnée.
app3.5Application correcte avec caméra RGB intéressante pour surveillance, mais pas de gain majeur.
Mis à jour le 2026-07-03 Comment on calcule

Avis Reddit

13 avis · 👍 5 😐 1 👎 7

  • randompolyphony
    r/homeassistant · What's your TOP PICK for the best Robot Vacuum Mop today? →2025-02-16

    I have a Roborock qrevo master. Works well. Easy to 'deep clean' it (which you will have to do with any of them from my research). The "AI" is not that great, it can think a small leaf is animal poop and avoid it. It also will avoid shoes but occasionally get caught on the shoelace. But I suspect most of them would do that. I watched a lot of the vacuum wars YouTube channel amongst others to work out what I wanted. I love the lidar mapping of my home with the qrevo master! And being able to control it remotely (having the controls and the camera view,) has meant I've been able to drive it out of a stuck location and get it to resume the clean, it got caught between chair legs and a Duplo construction the kids had left out!! Expensive yes. Worth it - possibly. I enjoy it and it certainly gets a lot of muck off the floor that you didn't know was even there! I did consider getting a midrange robot but have actually used /benefitted from a lot of the so-called premium features. I also knew whatever I got I would not replace for many years, so didn't want to regret getting something that was just 'ok'...even though financially that would have been the correct choice. Anyways, I would recommend the robot I've got, the app is good and it seems the robot is physically well put together. Reviews were decent. Happy customer. Now to find a robot mower that can handle my lawn....

  • Safe_Psychology_326
    r/RobotVacuums · Is there a consensus here on the best vacuum cleaner? Dreame X40/L40 Ultra or Roborock S8 MaxV Ultra →2024-11-30

    I bought an X40 refurb from Dreame's eBay store for 799. It was literally brand new, as they said someone returned it unopened, which has usually been the case with others on this forum. But the important thing is that with kids, my house is constantly messy: a bunch of socks here and there, jackets on the floor, shoes at random places, under the couches, and in general chaos. But with Dreame x40, I just set it and forget about it; I never had to unclog/unblock it, and my floors feel nice. One thing I am learning is that with excellent obstacle avoidance comes great responsibility - Onion peels in the kitchen can get misrecognized as dog poop, so there is that versus going over it. My earlier Roborock Master, every run I had to unclog a sock or a lace or a cable. It was just frustrating.

    Fiabilité & SAVQualité-prixSeuils & obstacles
  • khaneman
    r/RobotVacuums · Which one to choose? Waiting for Black Friday deals →2024-11-19

    If you care about excellent obstacle avoidance, think Eufy, Dreame, or Narwal. Hot water is for cleaning the mops, not for cleaning the floor, and reviewers have said that it doesn't seem to make a difference. It's also another thing to break so I wouldn't buy something based on that "feature." I would stay away from ecovacs, based on reviews. Eufy x10 pro omni is great if you don't have much carpet (it is weaker on carpet pickup for shallow and deep pickup) but is otherwise a high performer. The master probably isn't worth 300 more than the qrevo S, but you do get side brush and side mop, which may be worth it for some people. If you are thinking of L40, perhaps consider X40 since its navigation may be better.

    Lavage sols dursQualité-prixSeuils & obstacles
  • PhilosophyCorrect279
    r/Roborock · Returning my Qrevo Curv After 2 Weeks Of USE, 50 Sessions + - Honest Review →2024-11-06

    I think it's too soon to tell in terms of object avoidance. It's well known Roborock models need a couple of updates to really get good. The Q Revo Master is a great example, it initially was worse than other MaxV models but after some time and updates, it was just as good of not better.

  • ToxicSans_
    r/Roborock · Buyer Beware →2026-06-29

    By all means, please explain to me how I am “not intelligent enough to understand” a missing piece from the item I purchased being easier to request than shipping a 40lb giant box.

  • InnesPort
    r/Roborock · Returning my Qrevo Curv After 2 Weeks Of USE, 50 Sessions + - Honest Review →2024-11-05

    I tried the Master and Pro as well and kept the Master. Might just be my carpet and rugs, but I saw a noticeable decrease in vacuum performance on the pro. The Master and Q8Max+ which I had before both have similar dual rollers, which I liked on the Q8 and was disappointed when moving to the Pro (thus why I tried the Master). The Master also gets you the RGB camera system which has been awesome for my pets (identifying them and being able to drive around and find them), but I know that’s circumstantial.

  • Verscreubulator
    r/RobotVacuums · Are most of the robot vacuums (under $500) with rotating cleaning pads really crap, unless they have a AI feature? →2026-05-23

    You need to realize that these testers are most probably using the default settings. If one turns off these AI features and turns up the other settings, they do really well. The key is not to use the nonsensical AI or other automatic features based on primitive, cheap sensors. The bigger problem is that if a robovac has a modern mopping system with either spinning or roller mops, there is no longer enough space inside the device for a proper vacuuming system. Since these new mopping features came on the market in 2025, no robovac can vacuum well anymore. They do fine on hard floors, but are all collectively mediocre on rugs and carpets. The Qrevo Master actually cleaned very well on higher, non automatic settings. Too bad it is no longer available. I would buy one now over almost any newer model. I would buy two of them today if I could. Mopping is entirely dependant on proper vacuuming first. Without this, mopping is relatively pointless with any robovac. I use older models with vibrating pads for all of my vacuuming because they significantly out perform anything newer. I do not use them to mop. From there, I use a pair of newer models with spinning mops for all of my mopping. This is the only automated solution I have found that can properly clean my floors. I have been disappointed by many newer, fancy models no matter how much they cost! They just cannot vacuum well. Good luck! I hope this helps!

  • cinderella-1989
    r/Roborock · Share Your Real Reviews & Expectations — Win a Saros 20! ✨ →2026-03-17

    I have been a Roborock fan since my first s7+ in 2021. And I started telling everyone about your vacuums.  It really freed up a lot of my time because I was having to get our big plug in vacuum out and vacuum at least twice a day to keep up with all the dog hair.  I moved on to s7 maxv, then original Q Revo, Qrevo Maxv and finally Qrevo master. I absolutely love the Qrevo master. We have 3 dogs and it was great at keeping the floors clean and did great on the carpets with the double roller. I just wish the object avoidance was better. It's pretty much at the end of its run so I tried the Curvx. The mopping was good but something about the new duo divide brushes just didn't seem to work well with our dog hair and it picked up half as much on our throw rug. And I was running it on its highest level.  I ran the master right after the curvx and the bin was filled with hair. So I moved on and tried the Roborock Saros 10R..The object avoidance worked great for me, the mopping was fantastic and I loved the machine but the vacuum part was still a little lacking for our pet hair. We have 2 Australian Cattle Dogs and 1 Beagle and their hair gets kind of gummy and sticky. The dual rollers are great for that but I can tell our Qrevo master is on its last leg.  I ended up sending the Saros 10r back because the vacuuming just was still not as good and I couldn't see upgrading to something that didn't vacuum as well as what I have.  It was leaving a lot of hair behind on 3 passes. Maybe I had a defective one, I don't know.  I am excited and eager to try the Saros 20.  I am hoping the increased suction will finally solve the hair pick up problem for me.  And the improved mopping looks promising. So I am willing to give it a shot.  I want it to work because from what I have seen I think it looks great and it SHOULD finally work on my dog hair for the first time since the Qrevo Master. I truly hope it does. If it does not I just hope my Qrevo master holds out until I get one that vacuums the way I need. One thing would be great is have a way to increase downward pressure and airflow on carpets so the pick up would be better with the duo divide. Or have the technology of the Saros 20, the spinning mops, but have an option for dual rollers. As of now these have picked up the best on my rugs. You still have some dual rollers but that is for more basic models. Having them available with the a flagship and it's fully automated dock would just be perfect. Even if it has to be a more stripped down flagship like the different models of the Curv.

  • Richmonds-a-Dorkie
    r/RobotVacuums · Confusion reviews - Dreams L40s AE vs Roborock Qrevo S5V - WHICH ONE? →2025-12-23

    Do NOT buy the roborock. Their customer service is atrocious. If you ever have an issue and need a warranty repair you will be SOL.

  • -pekr-
    r/Roborock · Returning my Qrevo Curv After 2 Weeks Of USE, 50 Sessions + - Honest Review →2024-11-26

    I am deciding between the Master, Curv and Dreame X40. Dreame has few unique features - automatically detachable mops (when vacuuming, it might stay at docking station), separate detergent canister, while side-moping, it can go in under the furniture (not sure about Roborocks here), but OTOH Dreame has really failed with some firmwares, making unit too sensitive, identifying its own reflection as obstacles, etc. Not sure, which way to go :-)

  • coladuna
    r/NARWAL · Freo Z Ultra Pathing and no on board water tank? →2024-11-17

    Object avoidance is generally good but mine still failed to recognise some thin power adaptor cable and got stuck a few times. I returned it and getting Q Revo Master delivered today. I compromised in other areas because of Narwal's object avoidance benefit but thought if it's not infallible, may as well get Roborock for its other benefits.

    Fiabilité & SAVSeuils & obstacles
  • m-lurker
    r/Roborock · Returning my Qrevo Curv After 2 Weeks Of USE, 50 Sessions + - Honest Review →2024-11-09

    I returned mine (the price was not good) and cords earing is annoying. It should be easy fixable with new firmware, will see. I like qrevo master - solid performance and has everything I need. Qrevo slim is a better option on paper as it's smaller. But it's only in black color, and I want a white one. Anyway, I'm waiting for Black Friday deals. If qrevo will be priced right - I'll buy it again. If not - master. Dreame L40 has a dissapointing obstacle avoidance (I have a brown-colored hardwood with dark spots and L40 detects them as obstacle, avoiding 20-30% of area), otherwise solid performance.

  • bluegolden87
    r/Roborock · Returning my Qrevo Curv After 2 Weeks Of USE, 50 Sessions + - Honest Review →2024-11-05

    I returned the Curv and got the Master. The Master did a terrible job on the rug, worse than the Curv! There’s white dog fur all over the navy rug after it vacuumed on Turbo twice. I’m so frustrated and it leaves me wondering how it’s performing on my beige carpeting with the white dog fur that I can’t really see. Thankfully I still have my iRobot S9 but not grasping why Roborocks cannot perform vacuuming well.

Souvent comparé à

Questions fréquentes

Le Qrevo Master offre-t-il vraiment plus de valeur que le Qrevo S?

Le Master coûte environ 300 euros de plus que le Qrevo S, pour une brosse latérale et un lavage latéral supplémentaires. Les utilisateurs jugent cette différence de prix disproportionnée par rapport aux améliorations apportées.

Quels sont les problèmes courants d'enchevêtrement avec cheveux?

Les utilisateurs signalent que le rouleau brosse s'enchevêtre régulièrement avec les cheveux et les cordons, nécessitant une intervention humaine fréquente. Ceci contraste avec certains concurrents plus tolérants, le Master semblant faire pire sur ce point.

Pourquoi certains utilisateurs déconseillent Roborock malgré le produit?

Le service client Roborock est largement critiqué comme extrêmement mauvais, laissant les clients abandonnés en cas de problème de garantie. Plusieurs utilisateurs avertissent explicitement d'éviter Roborock pour la fiabilité du SAV.

Comment est la performance sur tapis?

La performance sur tapis est décevante, le Master faisant moins bien que certains concurrents, même selon les tests d'utilisateurs. Le nettoyage des carpettes est clairement un point faible du modèle.