Narwal Freo Z Ultra

• FarConcern2308 👎
  r/NARWAL · EU Buyers Beware: Narwal’s Automatic Water Change Module Won’t Work →2026-01-31

  Ugh that really sucks! This is also the first time I’ve heard of any automatic water exchanging module of being region locked. Haven’t heard anything like this from the dreame and Xiaomi ones. If you can return the water change module, there are third party universal water changing modules on AliExpress that shouldn’t be region locked :)

  Station auto
• amandainpdx 👎
  r/RobotVacuums · Prime Day Recommendations by Price Band - These are the robots I'd buy →2025-07-04

  I actually don't like any of those models. Can you get roborocks where you are? Also, if I bring the robot with me, will you marry me so I can live in Italy? Things here are.... Not going so well. 'murica!

• Carmen813 👍
  r/NARWAL · How‘s Narwal Freo Z Ultra mopping performance? →2024-10-18

  Check out Jamie Andrew's (not sponsored reviews) on YouTube. The freo z does well mopping, the eufy is probably better at mopping overall due to its roller system. They are both effective at removing stains in his test and the Freo Z did it in once pass instead of 2. I have a Freo Z and I like it so far. It's obstacle avoidance is incredible compared to the x40 and qrevo master I tried. The only mopping downside I see is it does not have an onboard water tank so it needs to return to wash it's pads regularly, but overall it's excellent.

  Qualité-prixSeuils & obstacles
• radraze2kx 👍
  r/NARWAL · How‘s Narwal Freo Z Ultra mopping performance? →2024-10-18

  it's f-ing GREAT! I'm coming from an OG Freo, which replaced a Roomba BraavaJet M6+ (which was absolute dogshit for a "mop"). The OG Freo was REALLY good. Pair with the automatic water exchange system and it was game changing. Narwal has been known for fantastic mopping capabilities since at least the release of the OG Narwal Freo 2 years ago. The Freo Z Ultra is on an entirely new level of autonomous mopping, in my opinion. I can't begin to explain how ridiculously good the mopping is, but with Freo Mind and the automatic water exchange system, I'll say it went from "game changing" to "LIFE CHANGING." I'm a huge fan of watching vacuum videos, especially from u/vacuumwars . I'm a glutton for cleaning technologies, and while Vacuum Wars hasn't reviewed the Freo Z Ultra yet, he did review the X Ultra ( https://www.youtube.com/watch?v=p5y7LdxfQIA , #3 directly under the Eufy Omni S1 Pro) and when compared against other robot vacuum/mop combos, the Narwal X Ultra came in the #5 spot, with the Eufy Omni S1 Pro taking the #1 spot. (Source: https://www.youtube.com/watch?v=f6XtIkIzOgI ) So why would I pick the Freo Z Ultra over the Omni S1 Pro? The automatic water exchange system. Yea, it's a $300 accessory, but I cannot explain just how ridiculously life changing NEVER HAVING TO TOUCH YOUR ROBOT is. I automated a Freo Mind (vacuum and mop simultaneously) schedule for 3AM every day, 7 days a week since I got it last Tuesday. I haven't touched it since. I wake up every day to clean floors... Vacuumed floors. MOPPED floors. REALLY. CLEAN. FLOORS. We have 3 cats, 3 dogs, and 3 people with long hair in this house. The dogs splash water, the cats kick litter, and the humans drop crumbs, splash drinks, cough and sneeze, drag their feet, come in and out of the house with dirty shoes. OH and we have 5 aquariums that we're constantly shuffling water to in order to top them off, and of course, we splash water all over the tile while doing this. NO MORE STAINS. No more crumbs, no more water spots, no more pet tracks on the tile, no more weird streaks from the stupid BraavaJet M6+, no more hassle with only running the mop when I'm around to babysit it. I can have the Freo Z Ultra clean while my girlfriend and I sleep, and I don't have to think about it anymore. Having 100% autonomous floor cleaning is an entirely different level of luxury that you have to experience to TRULY appreciate. The OG Freo changed the game for mopping, and the S1 Pro may have raised the bar, but when the Freo series (OG, X, and Z) can continue to mop 100% autonomously with ZERO human intervention, I will take the Freo series over the S1 Pro Every. Single. Time. The Freo Z Ultra will literally keep mopping the area and cleaning the pads until it's done with the mess. No gripes about running out of water, no getting up from the couch, or coming home to a half-assed job because it ran out of water halfway through the cycle, no forgetting to dump the dirty water tank while away for the weekend and coming back to a tank that absolutely REAKS. The Freo Z Ultra (with automatic water exchange system) is the kind of hassle-free cleaning I always dreamed about, ever since the original Roomba hit the market. It's literally the type of cleaning experience we've ALL been waiting for.

• amandainpdx 👍
  r/RobotVacuums · Big Deal Day Recommendations by Price Band - These are the robots I'd buy →2025-10-06

  prioritizing mop: Freo. prioritizing vacuum: L40. the Freo really comes down to this one question: would it bother you to have to change the water every day? If the answer is no, get the Freo. I do, however, think the 2 recommendations in the last band are better than other robots and well worth the price.

  Lavage sols dursQualité-prix
• Old_Error_509 👎
  r/NARWAL · Am I the only one? Freo Z Ultra does not empty dustbox to Base Station →2025-07-23

  Push the dust bin in real hard. It should click into place. I didn’t push it in far enough once after changing it and my Z Ultra wouldn’t empty. Another thing to try, pull out the bag and inspect the limit switch that the bag is supposed to push on. Make sure it’s in good condition and you can hear it click. Maybe even try to empty the dust bin while manually holding down the limit switch. Just make sure you’ve already cleaned it out of the robot so you don’t get a face full of dust.

  Station auto
• primas02 👍
  r/RobotVacuums · Are YouTube reviews misleading? →2025-03-26

  95% of them are sponsored, so take that as you may. But the Narwal Freo Z is great at mopping as it can apply quite a bit of pressure for tile and returns to its base to wet/clean its mop pads often. It doesn’t just spin around dirty mop pads and rewet them. However, It uses a ton of water, even on its lighter settings and has poor edge mopping. Not great, but not the worst on carpet if you turn the settings all the way up. I find their cleaning algorithm annoying, but their AI avoidance is at the top. The Eufy S1 Pro is excellent at mopping (maybe the best!), terrible at carpet and lacks edge cleaning also. It’s a tank though with a nice app. I’m waiting on Roborock to do a roller. I like their app the best, but I just don’t care for rotating mop pads. I’ve been happy with my S8 Max V.

  Appli & connexionJoints carrelageLavage sols dursQualité-prixSeuils & obstaclesStation auto
• EntertainerDear2894 👍
  r/NARWAL · Freo Z Ultra Pathing and no on board water tank? →2024-11-17

  No issues with the pathing here. I've noticed it seems to learn from prior cleaning. It's quiet and after awhile you, and while on schedule, we barely notice it while its cleaning. The mopping is great in my opinion. It will take longer on the 1st time if it detects dirt. The lack of onboard water is not a problem. It cleans the entire house well. It does use alot of water so we split up the rooms on different days. I don't think the water usage is a problem when you see how much dirt the mopping has picked up.

  Grande surfaceSilencieux
• qqn8 👍
  r/RobotVacuums · Most durable Robot Vacuum? →2024-11-13

  The Roborock Curv, Dreame vacuums with the tri cut brush as the other person mentioned, and Narwarl Freo Z Ultra are probably the ones you want. Curv and Freo Z have brushes that are designed to pick up the hair and then the hair travels along the brush until it falls of the brush and is vacuumed up. The Dreame one cuts the brush, however the brush design results in weaker debris pick up.

  Cheveux longsPoils d'animaux
• Mathrania 👍
  r/RobotVacuums · Best Robot Vacuum Mop Combo: Eufy Omni S1 Pro vs Dreame X40 Ultra vs Roborock Qrevo Curv vs Other? →2024-11-06

  We talk about big brands only, but tbh Narwal Freo Z Ultra is very good! I have used the Freo X ultra before but the Z ultra is a very good improvement

• Plantje1978 👍
  r/NARWAL · EU Buyers Beware: Narwal’s Automatic Water Change Module Won’t Work →2026-02-02

  Wow! Is this something they changed recently? I have bought a automatic water exchange with my Freo Z Ultra and it worked just fine. Currently I am back to using the reservoirs as I have all sorts of other issues and still have them after receiving it back from repair.

  Fiabilité & SAVStation auto
• neobondd 👎
  r/NARWAL · Am I the only one? Freo Z Ultra does not empty dustbox to Base Station →2026-01-25

  Yeah they eventually replaced the station, and I can hear the dust collection working, but the issue is that it still does not empty the dustbox. Every 5-6 weeks I have to do it manually. I gave up reporting the issue because Narwal simply isn't listening or doesn't want to fix it. Even with a now working Base Station, the suction is not strong enough to empty the dustbox.

  Fiabilité & SAVStation auto
• woolye34 👎
  r/NARWAL · Am I the only one? Freo Z Ultra does not empty dustbox to Base Station →2025-07-23

  I have the same problem I have to empty the base station and my bag is empty

  Station auto
• Zealousideal_Aside96 👎
  r/NARWAL · Am I the only one? Freo Z Ultra does not empty dustbox to Base Station →2025-07-23

  Same problem. The vacuum leaves dust bunnies all over my house cause of this

  Station auto
• Fun_Plankton8541 😐
  r/NARWAL · Am I the only one? Freo Z Ultra does not empty dustbox to Base Station →2025-07-23

  I've had mine since November and it works pretty well still it's not getting into the corners underneath the cabinets as well as it was

  Fiabilité & SAV
• primas02 👍
  r/NARWAL · Am I the only one? Freo Z Ultra does not empty dustbox to Base Station →2025-07-23

  I don't have this problem. The Freo Z empties upon the next job, not after it finishes the job by default. This is so the dust bin gets dried before it gets sucked into the base station and dust bag. You can change this in the base station settings. You can also increase the suction from the robot's internal dust bin by changing the base station's Dust Collection Mode to Strong. Additionally, you may try turning on "Family with Pets." Does the base station recognize your dust bag? If it doesn't recognize your dust bag, it's not going to suck up anything.

  Poils d'animaux
• hhk85 👎
  r/NARWAL · Am I the only one? Freo Z Ultra does not empty dustbox to Base Station →2025-07-23

  I've had issue and it seems that it was caused by debris being clogged in the robot.

• primas02 👍
  r/NARWAL · Review: Narwal Freo Z Ultra - A Great Mopping Robot with Shockingly Smart AI Navigation! →2025-07-01

  It's more than a year old (if you consider China) and it's still the leader in AI and OA. That's pretty remarkable.

• Complete_Question_41 😐
  r/RobotVacuums · I Was Wrong About Robot Vacuum Mops and What I'm Doing About It →2025-02-04

  For me obstacle avoidance tops everything, so I am very pleased with my Narwal Z (even though edge coverage and vacuuming are iffy at best). A stuck robot is a useless robot no matter how water efficient it is or how high a treshold it can cross.

  Seuils & obstacles
• trsman76 😐
  r/NARWAL · Freo Z Ultra Pathing and no on board water tank? →2024-11-25

  Pathing is fine although notthe best especially getting into tight areas. The main drawback to not having an onboard water tank is it goes through a good bit more water than other robots. It also leaves the dock with pretty wet pads by design do people with delicate wood floors might be bothered. Besides that it mops better than most robots on the market. Narwal knows how to mop. Always has. Vacuuming is another story.

  Lavage sols durs
• pedalbikermich 😐
  r/RobotVacuums · Narwal FREO Z ultra what’s everyone experience? →2024-11-13

  I’ve had a Freo Z for several months. Haven’t tried the mopping, just the vacuum feature. I have 2 long haired, big dogs and it does okay. When they are blowing coat it can’t keep up but by running more frequently it helps. The mapping and auto vacuuming is hit or miss. A couple of days a week it will complete the whole map. Other days it will take a tour of the dining room and proceed to the next room without finishing

  Cheveux longs
• animus_invictus 👍
  r/RobotVacuums · Make me pull the right trigger: Roborock Qrevo Curv vs Narwal Freo Z Ultra →2024-11-13

  Z mops better than the Curv. The Z also has different obstacle avoidance hardware that makes it so much better than the Curv. I'm in this same pickle but leaning towards the Z. Will likely decide after the Vacuum Wars review.

• Monkay7 👍
  r/RobotVacuums · Make me pull the right trigger: Roborock Qrevo Curv vs Narwal Freo Z Ultra →2024-11-13

  Yeah - that is the exact same situation I am in now and will decide after Vacuum Wars :D

• EntertainerDear2894 👍
  r/NARWAL · How‘s Narwal Freo Z Ultra mopping performance? →2024-10-23

  I'll add my 2 cents. The performance overall has been so great I bought 2 Z Ultra. It's a game changer if you never want to mop or vacuum again. My wife is ultra clean and picky and yells at me for buying expensive toys. Needless to say she has been extremely nice to me lately. I'm not paid to say this but our family is obsessed with the Z and it's well worth every cent.

• TophertronPrime 👍
  r/RobotVacuums · Suggestions? Narwal Freo Z Ultra vs. Roborock S8 MaxV →2024-09-26

  I just sold my S8 MaxV Ultra in anticipation of the Freo Z Ultra… the spinning brushes are far superior in floor cleaning. I also have a Q Revo, it is a better mopping robot, though it lacks the rgb camera for proper obstacle avoidance. The Freo Z seems to have amazing obstacle avoidance and I kind of like that it goes and washes the mop and doesn’t just keep mopping with dirty brushes throughout the whole house.

  Seuils & obstacles
• Plantje1978 👍
  r/NARWAL · EU Buyers Beware: Narwal’s Automatic Water Change Module Won’t Work →2026-02-02

  I received it back again and it is working perfect! Even with the automatic water exchange. In the past months I have been responding to some topics here and made one or more of my own. My issues are now fixed and I think it is only fair to share the good, the bad and the ugly here. I am going to share the same thing on multiple threads. I bought my Narwal Freo Z Ultra in November 2024. After a while I started having issues. The device was too slow to charge, which caused scheduled cleanups of 6-10 hours. Soon thereafter I got some charging errors. Also I got notifications that the robot wasn't in the dock. I did everything that was needed: cleaned the charging pads (although I clean my base station on a weekly basis), remapped, reset, re-paired. Everything! There continued to be a mis communication between the dock and the robot. So, I connected with customer support. I had to do all sort of resetting again. And I made a detailed description of everything I tested and wat was working and what wasn't. At some point I was able to send in the device. After weeks and weeks I received it back. The issue was not fixed. I created a follow up test report and I was allowed to send it in again. Withing 1 or 2 weeks I received it back. And as far as I can see after a few weeks of testing is that the issue is finally fixed! So, I can conclude that customer support did follow through and did in the end make sure the issue was fixed. As they promised: they stuck with me until everything was fixed. I will let them know I appreciate this of course! There were only a few minor things that I can complain about: -The dock was full of sand -I had to remap 3 times before I was able to use the device -It doesn't back up straight into the dock so it needs 3-5 times before it docks. Ths seems to be because one wheel is spinning slightly faster than the other. I thought customer support was gas lighting mee, but the really did make sure everything was fixed. I am not sure if this is any better with devices from other brands. This guy had the exact same issues: https://www.reddit.com/r/NARWAL/comments/1rd8np4

  Fiabilité & SAV
• Urgal78 👎
  r/NARWAL · EU Buyers Beware: Narwal’s Automatic Water Change Module Won’t Work →2026-02-01

  Where did you bought the water exchange module u/Plantje1978 ? You good if you are in US and they sell it there too. But you could not buy it in the EU. and not working there either (per customer service)

  Fiabilité & SAV
• Fun_Plankton8541 👎
  r/RobotVacuums · Had Enough- Dreame Aqua 10 ultra is going back - what should I get as a replacement? →2025-11-25

  Well the roller mops tend to clean better especially if you have grout lines in your lvp in your whole house is pretty much lvp does do a better job but the spinning mops definitely have their place the only reason I gave up my Z Ultra is because the velcro tape that holds the spinning mops started to come up after a year I don't think that glue can handle the heated mop washing well! But it did do fabulously but not as good as the flow but it could also get around certain objects and carpet better because it could lift up one mop and it never wet my carpet where is my flow did?? I guess everybody's experience is different!

  Fiabilité & SAVJoints carrelage
• FarConcern2308 👍
  r/RobotVacuums · Looking for a robot vacuum →2025-09-28

  What about the Narwal Freo Z ultra at 549 euros last time I checked? Although it uses spinning mops, it does pretty well for a spinning mop robot. I’d also check out the MOVA Z60 ultra roller.

  Qualité-prix
• VolumeLevelJumanji 👍
  r/RobotVacuums · What to go for moving forwards? →2025-09-19

  For pet hair pickup and hard floors some good options to look into are the Roborock Qrevo Curv, Qrevo Edge, or Soros 10R. Any Roborock with the duodivide main brush does a really good job with pet hair without tangling. Narwal has a couple solid options for hard floors with tons of hair in the Narwal Freo Z ultra and Narwal Flow.

  Lavage sols dursPoils d'animaux
• EarlyBirdWithAWorm 👍
  r/unpopularopinion · Robot vacuums are expensive and a waste of time. →2025-07-11

  Mine was $1500. I got it for $500 off on prime day last year. So $1k I guess. Wonderful purchase I love it. It's super quiet, it vacuums and mops. It uses ai to learn the cleaning area, avoid obstacles and hazards. I've literally never had an issue with it. You can set it to zone clean or room clean, tell it what types of floors are in what areas. I've never had to do that though because it identified them automatically. It cleans baseboards. It's self cleaning all I have to do is empty the dirty water tank and refill the clean water tank at the base station. Floors look spotless after it's done. Narwal Freo Z Ultra if anyone's interested. It's currently $849 on Amazon for prime day

• FarConcern2308 👍
  r/Roborock · My 1 year later reveiw for Roborock S8 MaxV ultra vs Dreame X40 vs Narwal Freo Z →2025-06-22

  Your comment about the Narwal Freo Z Ultra smoothly avoiding obstacles and essentially gliding right next to them and dreame’s need to always back up to size up an object is actually why many Korean users like the Narwal more than the Dreame.

  Seuils & obstacles
• Mission-Algae65 👎
  r/NARWAL · Freo Z Ultra Pathing and no on board water tank? →2025-05-04

  Have faced a Clean Water Tank issue (error 2006) in my machine just within 4 months. Had to send it in for service. Noticed several ppl facing this issue. Being wray of this company now. My iRobot though lacked the bells and whistles is still working fine after 3 years.

  Fiabilité & SAV
• CleaningBotAddict 👍
  r/NARWAL · Freo Z Ultra Pathing and no on board water tank? →2024-11-17

  I didn't notice an issue with pathing. I always seemed to get straight lines. I found a bucket of clean water to last for about 1000 sf of single-pass mopping.

  Grande surface
• radraze2kx 👍
  r/NARWAL · Freo Z Ultra Pathing and no on board water tank? →2024-11-17

  Pathing seems slightly irratic in some spots in the beginning but it's most likely because the floor is dirty. Mine started making similar lines to the ones my i7+ made (lawn mower lines) about 3 weeks in, and now they're pretty consistent. I'm on week 7 or 8 of ownership now. I've had the automatic water exchanger since day one, because I already had it on the OG Freo the Z Ultra replaced. I have it mop daily, and I still have solution. Quite a bit, actually. Once you push it in there, don't pull it out again until told to do so by the app.

• coladuna 👎
  r/NARWAL · Freo Z Ultra Pathing and no on board water tank? →2024-11-17

  Object avoidance is generally good but mine still failed to recognise some thin power adaptor cable and got stuck a few times. I returned it and getting Q Revo Master delivered today. I compromised in other areas because of Narwal's object avoidance benefit but thought if it's not infallible, may as well get Roborock for its other benefits.

  Fiabilité & SAVSeuils & obstacles
• Peppermint_Catty 👎
  r/NARWAL · Freo Z Ultra Pathing and no on board water tank? →2024-11-16

  The crazy pathing I have found is usually when it goes back a second or third time to clean up. There are different modes too, you can set it to smart or meticulous as two examples. Once it decides your floor is clean enough to only mop once I found that mine tends to do lines. Regarding the refilling... When I had the detergent pod with mine it would clean and clean and clean and I'd have to change the water 2-3 times per mopping. Once the pod ran out it stopped doing the repeated mopping and would usually only take a single tank, even on max humidity :) Hope this helps? I returned mine, going to try the eufy s1 Omni next as a hard surface only household.

  Lavage sols durs
• MoodyPomeranians 👍
  r/NARWAL · Freo Z Ultra Pathing and no on board water tank? →2024-11-16

  The path, single path is a loop around the room zig zags across the room.. double path will take the paths on the cross pattern.. it also does S paths to disturb the debris from another angle and get it from there. No on board water - I prefer the mops to be washed the way I wash a manual mop. This was the primary reason I started using Narwal when they first came out. You can set the mop washing frequency and the dampness level.

• BrokoOno 😐
  r/RobotVacuums · Narwal Freo Z Ultra vs Eufy S1 Pro Omni vs Roborock Qrevo Curv →2024-11-14

  Narwal Freo Z. I found The Narwal Freo Z's object avoidance to be great! However, it left much to be desired when comparing its quality of vacuuming, mopping, its mapping timing, ease of customizing and dividing rooms, and time to finish simple tasks like vacuuming a room. I was so looking forward to testing this flagship, and the app looked so promising, but the Narwal Freo Z was the most frustrating experience of the three flagship robots discussed on this thread, and of all of the six flagship combo robots that I tested. Object detection was not great. Although it ran over cables, then backed over them eventually freeing itself, it did avoid shoes. Basic vacuuming was horrible! And the Freo Z literally took six hours to get through HALF of an 1800 sqft mop job on a normal clean level setting! Frustrating! (5/10) Roborock Qrevo Curv The Roborock Qrevo Curv was the most aesthetically pleasing of the three. It performed well vacuuming on carpet and vacuuming mostly well on sides and hard to reach corners, and it has an incredibly robust and useful app. The mop pad extension is a fantastic feature, and it was the only robot that removed a strategically placed coffee stain in the kitchen. Well, it MOSTLY removed the stain. I'm sure it would have completely removed it if it were set to a more intense cleaning mode. But it did not handle pet hair well at all, leaving plenty of hair along the baseboards. I might have chosen the Qrevo Curv based on its single brush extension and mop extension features, but as I was testing its Vac & Mop feature on coffee grounds in the kitchen, it made a pass with the brush sweeping one half of the grounds and immediately mopping. When it returned to complete the pass the remaining grounds were on the left side of the machine where there is no sweeper, and only a wet mop pad, effectively trailing ice coffee for the rest of its run. Object detection for the Qrevo Curv was not very good, running right over cords and bumping into small objects. But the app for the Roborock is FANTASTIC! It is so customizable and allows such freedom and granularity, it should win an award by itself! (6/10) Eufy S1 Pro Omni The Eufy S1 Pro Omni was the most solid vacuuming and mopping of all of the three vacuum/mop combos discussed on this thread. The app, however, has the fewest features. The S1 Pro Omni's double sweeper and cylindrical rolling mop outperformed the other two vacuum mops in all of the tests performed, with the exception of corner mopping and vacuuming. Its vacuuming of carpets and pet hair is outstanding! It way outperformed the others in mopping by easily completely removing coffee and other stains and messes. It did have a few misses as it approached kitchen cabinet overhangs, and corners., but given that the others left debris behind, and mopped with it, I felt this was a fair trade-off. The high quality and consistency of cleaning and mopping, and the convenience of the mop's self-maintenance pushed the Eufy S1 Pro score ahead of the other two, despite the more basic app and lack of brush/mop pad extension. It cleaned the best, and it cleaned itself the best! (8/10)

  Appli & connexionQualité-prixSeuils & obstacles
• Monkay7 👍
  r/RobotVacuums · Make me pull the right trigger: Roborock Qrevo Curv vs Narwal Freo Z Ultra →2024-11-13

  Hey I got the Narwal Freo Z Ultra as it had an amazing 799€ black-friday deal (vs. 1100€ for the Roborock Curv). We are very happy. Object avoidance is great, app works flawless so far, suction power is good (especially when you turn it to full-power mode), mopping is great. Suction could be a bit better I guess, but I dont have any comparison as it is our first robo-vacuum.

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