Dreame L20 Ultra

Idéal pour : Convient à ceux qui recherchent une aspiration et un lavage performants au quotidien, à condition d'accepter un risque de fiabilité sur la durée et un SAV peu réactif en cas de souci.
En bref : Le consensus Reddit salue une aspiration et un lavage efficaces au quotidien, mais plusieurs utilisateurs rapportent une dégradation de la navigation avec le temps, des pannes de station d'accueil et un service après-vente jugé très défaillant.
Au-delà de ce modèle, la marque Dreame (toutes gammes) recueille 48 % d'avis positifs sur 624 utilisateurs Reddit. Ce signal marque ne compte pas dans la note du modèle ci-dessus.
Points forts
Aspiration puissante
3 2
« App is better than Roborock, keeps the house clean. » Voir l’avis
« I have the dreame L20 Ultra and it’s an amazing unit. » Voir l’avis
Points faibles
Navigation parfois hésitante
1 4
« It started off strong really impressing me with its obstacle avoidance but over time it became total garbage. » Voir l’avis
« The only downside? expensive. and robot grinding up dog shit is a nightmare. » Voir l’avis
« Following the last repair trip the machine came back scratched and covered in some kind of mold, and best yet- it now regularly deletes the map while trying to perform cleaning tasks. » Voir l’avis
Prix élevé
1 2
« I bought a Dreame L20 Ultra in 2023 for $1050 and it isn’t even worth half of that. » Voir l’avis
« The only downside? expensive. and robot grinding up dog shit is a nightmare. » Voir l’avis
Application perfectible
1 2
« Following the last repair trip the machine came back scratched and covered in some kind of mold, and best yet- it now regularly deletes the map while trying to perform cleaning tasks. » Voir l’avis
« I never saw it say how to initially map the floorplan? » Voir l’avis
| Critère | Note /10 | Ce qu'en dit le consensus |
|---|---|---|
| Autonomie | 9.9 | Jugée stable, sans perte de capacité notable relevée. |
| Aspiration | 5.3 | Majoritairement positive, la maison est décrite comme sensiblement plus propre au quotidien. |
| Lavage | 5.6 | Globalement apprécié, même si un utilisateur signale un bac à eau tombé en panne. |
| Navigation | 2.3 | Avis partagés : de bons retours initiaux sur l'évitement d'obstacles, mais plusieurs signalements de dégradation avec le temps. |
| Prix | 2.7 | Vu comme intéressant en promotion, mais jugé excessif par un acheteur au tarif plein. |
| Application | 3.9 | Avis contrastés, entre une application jugée meilleure que celle de Roborock et des difficultés de cartographie rapportées par d'autres. |
| Station | 0.0 | Point faible pour plusieurs utilisateurs, avec des pannes de docking après quelques mois d'usage. |
| SAV | 0.0 | Très critiqué, avec des réponses jugées automatisées et des refus de reprise en cas de panne. |
Avis Reddit
8 avis analysés · Positifs 4 Neutres 0 Négatifs 4
avis pertinents ·
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sgtouring 🇬🇧
1 commentaire analysé
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Gtfxxx 🇬🇧
1 commentaire analysé
r/RobotVacuums · Pet owners, which robot vacuum is better? We have a Labrador that constantly sheds, like after 2 days of not vacuuming, we end up with fur up on the floor against all walls of the house. After quite a bit of research, ended up getting the Roborock Max Ultra S7, it lasted about 6 or 7 months and then it just died. After that, I have to admit, it kinda tainted Roborock for me. Luckily, it was under warranty, so I returned it. Did a bit more research and decided to give Dreame a go, and got the L20 Ultra at the start of June 2024, and I freaking love it and it’s still going strong. App is better than Roborock, keeps the house clean. I send it out over night on alternate days and the house is pretty spotless. Recommended it to my father in law, they have two labradors who constantly shed and they love it. Things to note both our houses are tiled, with minimal carpets/rugs. It does a decent job at vacuuming and mopping. We don’t usually have cables or have clutter or small items for it to get stuck on. It tends to only get stuck when the misses forgets to put her ankle socks away, it just chews them and it gets stuck. I wouldn’t get the Shark, when I was researching it, it wasn’t in my top list of robo vacs, I don’t remember the specifics, but I remember it wasn’t even a contender. Now, for Roborock, based on my experience, I wasn’t that impressed, and it didn’t live that long, and I was super disappointed with the app. There is no doubt if our robot vacuum dies, I will do a bit more research - but I’m pretty sure I’ll end up with another Dreame, just again based on my experience and its performance. And the fact that our dog just sheds. Hope this helps.
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beastnbs 🇬🇧
1 commentaire analysé
r/RobotVacuums · Had Enough- Dreame Aqua 10 ultra is going back - what should I get as a replacement? If you can find one. I have the dreame L20 Ultra and it’s an amazing unit. Works every time, does a great job navigating around all the kids toys and it just works. Sometimes (one or twice a month) it gets stuck but that’s about it.
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steveabutt 🇬🇧
1 commentaire analysé
r/BuyItForLife · Is an all-in-one robot vacuum and mop with auto-empty station really worth the hype? I bought Dreame L20 ultra. 2.5 years ago. Very happy with it. The thing that surprised me the most is the battery doesnt seem to deteriorate much... yet. Current stats. Area cleaned 101k(sq m), duration = 146k minutes, and total cycle 1753 My house is significantly cleaner. I set it to mop+vac twice a day. Emptying and refill the water every 2-3 days. Didnt bother with detergent. The only downside? expensive. and robot grinding up dog shit is a nightmare. Happened to me 3 times total but i managed to clean it all up and still working fine after. I even got rat glue on it once, 10x more difficult to clean than dog shit. I am most surprised with the durability.
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Happy_chrissy 🇬🇧
1 commentaire analysé
r/RobotVacuums · Looking to buy my first robot vacuum, want something with all the features but don’t want to break the bank, also don’t want to cheap out and have problems later. are these US prices and If so, the Dreame L20 Ultra is on sale for 50% off for $449. I got the Dreame L40 Ultra(11,00pa) the older one which has more features that the new L40s and I like it. I was looking at roborock Qrevo series but I do not want to spend $800 since I think for me what I was looking for was an all around with decent suction and 11,000pa is enough for a small apartment. I would not spend that much b/c technology is changing rapidly and the expensive one will be replaced with a better one in a matter of a year or 2.
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Maguire_Paleo 🇬🇧
1 commentaire analysé
r/Dreame_Tech · L20 Ultra first impressions I deeply researched robot vacuums for months before pulling the trigger on the L20 Ultra. When it first arrived, it was great- the cleaning power is fantastic, and while the app is a bit clumsy, it's completely useable. Unfortunately, after 3 months the robot stopped docking. That was four months ago. I have tried every troubleshooting solution under the sun (clean the sensors, tilt the base, remap the house, unplug it and restart the robot, move to a new location, etc, etc, etc), and have now sent the thing to be repaired twice. Based on the turn-around time, I'm very confident that they took it out of the (enormous) box, turned it on, made it dock and then sent it back, without actually inspecting why it might be failing at home (if it works in the lab, it must work in the field, right?). Following the last repair trip the machine came back scratched and covered in some kind of mold, and best yet- it now regularly deletes the map while trying to perform cleaning tasks. So if I tell it to vacuum the house, it vacuums an 11sqft box around its home base, says it's done cleaning, goes back to the dock and wiggles around for a few minutes before asking to be returned to the base. It's absolutely infuriating. The Dreame customer service is HORRIBLE- automated emails and formulated responses are all you get. And since my robot is outside the 30 day return window, they are refusing to let me send it back for a refund, despite the fact that it is obviously faulty and they have failed to repair it. They have offered to send me a refurbished model ("that works as well as a brand new device"), which obviously is not terribly appealing since my original robot failed 3 months out of the box. Now it looks like Dreame has made a knock off company (MOVA) selling carbon copies of their robot vacuums. Which begs the question- if their robots work and they stand by their product, why would you want to create an identical competitor, unless people were starting to complain about their Dreame vacuums??
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DrakeStone 🇬🇧
1 commentaire analysé
r/Dreame_Tech · L20 Ultra first impressions How do you remap? I never saw it say how to initially map the floorplan? Still can't find any mapping option?
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SirBugzy 🇬🇧
1 commentaire analysé
r/Dreame_Tech · Got the L40 blindly. please advise No good, I kept mine for about a week, before getting rid, the object avoidance is terrible, the base unit is unnecessarily massive, I went back to the L10s Ultra after 6-7 days. The cleaning was roughly the same as the L10, but it took a extra 15-20 mins....
Aucun avis pour ce filtre.
Souvent comparé à
Questions fréquentes
Le Dreame L20 Ultra nettoie-t-il bien ?
Oui, c'est le point le plus souvent salué sur Reddit : les utilisateurs décrivent une aspiration et un lavage efficaces, avec une maison sensiblement plus propre au quotidien.
La navigation reste-t-elle fiable dans la durée ?
Les avis sont partagés. Plusieurs utilisateurs notent un évitement d'obstacles impressionnant au départ, qui se dégrade ensuite avec des blocages répétés, une carte supprimée ou une station qui ne fonctionne plus après quelques mois.
Le service après-vente Dreame est-il réactif ?
Les retours Reddit sont très critiques sur ce point : réponses automatisées jugées peu utiles et refus de reprise signalés même en cas de panne avérée.
L'application est-elle facile à prendre en main ?
Les avis divergent : certains la trouvent meilleure que celle de Roborock, d'autres rapportent des difficultés pour cartographier ou recartographier le logement.



I bought a Dreame L20 Ultra in 2023 for $1050 and it isn’t even worth half of that. It started off strong really impressing me with its obstacle avoidance but over time it became total garbage. The water tank in the robot that releases water when mopping stopped working, it constantly gets stuck on my barstools and dog bows because of the kind of legs they have and worst of all, it just pushes clumps of dog hair all over the house even after replacing and cleaning all the parts. It’s been tempting to give them another try because of all the glowing reviews and recommendations but I told myself I’d never put my money into Dreame again. Thought about trying Mova after the positive reviews but noticed a lot of the parts and app seemed familiar and of course, it turns out it’s owned by Dreame.